Privacy Policy of the Hotel Lindleinsmühle website

A + A Hollerbach GmbH

Hotel Lindleinsmühle
Frankenstraße 15
D-97078 Würzburg

Managing Director:
Anette Hollerbach

Tel.: +49 931 25049-0
Fax: +49 931 25049-49
email@hotel-lindleinsmuehle.de
 

Privacy Policy as PDF

We consider it our primary task to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. Therefore, we apply the utmost care and the latest security standards to ensure maximum protection of your personal data.

As a private entity, we are subject to the provisions of the European General Data Protection Regulation (GDPR) and the Federal Data Protection Act (BDSG). We have implemented technical and organizational measures to ensure that the data protection regulations are adhered to by us as well as our external service providers.

Definitions

The legislator requires that personal data be processed lawfully, in good faith, and in a transparent manner for the data subject ("lawfulness, processing in good faith, transparency"). To ensure this, we inform you about the individual legal definitions used in this privacy policy:

1. Personal Data

"Personal data" refers to any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, especially by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2. Processing

"Processing" means any operation or set of operations which is performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, alteration or erasure, retrieval, consultation, use, disclosure by transmission, dissemination, or otherwise making available, alignment or combination, restriction, erasure, or destruction.

3. Restriction of Processing

"Restriction of processing" is the marking of stored personal data with the aim of limiting its processing in the future.

4. Profiling

"Profiling" means any form of automated processing of personal data that involves the use of personal data to evaluate certain personal aspects related to a natural person, particularly to analyze or predict aspects concerning that person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

5. Pseudonymization

"Pseudonymization" is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and subject to technical and organizational measures that ensure that the personal data is not attributed to an identified or identifiable natural person.

6. Filing System

"Filing system" means any structured set of personal data which is accessible according to specific criteria, whether centralized, decentralized, or according to functional or geographical criteria.

7. Controller

"Controller" means the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.

8. Processor

"Processor" means a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

9. Recipient

"Recipient" means a natural or legal person, public authority, agency, or another body to which personal data is disclosed, whether or not it is a third party. Authorities that may receive personal data in the course of a specific inquiry under Union or Member State law are not considered recipients; the processing of such data by those authorities is carried out in compliance with the applicable data protection regulations in accordance with the purposes of the processing.

10. Third Party

"Third party" means a natural or legal person, public authority, agency, or another body, other than the data subject, the controller, the processor, and the persons who, under the direct authority of the controller or processor, are authorized to process the personal data.

11. Consent

"Consent" of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which the data subject, by a statement or a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

The processing of personal data is only lawful if there is a legal basis for the processing. According to Article 6(1)
lit. a – f GDPR, the legal basis for processing may include, in particular:

• a.) The data subject has given consent to the processing of their personal data for one or more specific purposes;
• b.) The processing is necessary for the performance of a contract to which the data subject is a party, or to take steps at the request of the data subject prior to entering into a contract;
• c.) The processing is necessary for compliance with a legal obligation to which the controller is subject;
• d.) The processing is necessary to protect the vital interests of the data subject or another natural person;
• e.) The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• f.) The processing is necessary for the purposes of the legitimate interests pursued by the controller or a third party, unless the interests or fundamental rights and freedoms of the data subject, which require protection of personal data, outweigh those interests, especially when the data subject is a child.

(1) Below, we provide information about the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses, and user behavior.

(2) If you contact us by email or via a contact form, the data you provide (your email address, possibly your name and phone number) will be stored by us to answer your inquiries. We delete the data collected in this context as soon as the storage is no longer necessary, or the processing is restricted if legal retention obligations exist.

Collection of Personal Data when Visiting Our Website

When using the website for informational purposes only, that is, when you do not register or transmit any other information to us, we only collect the personal data that your browser transmits to our server. In order to view our website, we collect the following data, which is technically required for us to display the website to you and to ensure stability and security (legal basis is Article 6(1) sentence 1 lit. f GDPR):

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status/HTTP status code
• Amount of data transferred
• Website from which the request comes
• Browser
• Operating system and its interface
• Language and version of the browser software

Use of Cookies

(1) In addition to the data mentioned above, cookies are stored on your computer when using our website. Cookies are small text files that are stored on your hard drive and assigned to the browser you are using, through which certain information flows to the entity that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They serve to make the overall internet offering more user-friendly and effective.

(2) This website uses the following types of cookies, the scope and function of which are explained below:
 

• Transient cookies (see 1)
• Persistent cookies (see 2)

1. Transient cookies are automatically deleted when you close the browser. This includes session cookies. These store a so-called session ID, with which different requests from your browser can be assigned to the same session. This allows your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close the browser.
2. Persistent cookies are automatically deleted after a predefined duration, which may vary depending on the cookie. You can delete the cookies at any time in your browser's security settings.
3. You can configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or all cookies. So-called "third-party cookies" are cookies set by a third party, not the website you are currently on. Please note that by disabling cookies, you may not be able to use all functions of this website.

Additional Features and Offers on Our Website

(1) In addition to the purely informational use of our website, we offer various services that you can use if interested. In these cases, you usually need to provide additional personal data, which we use to provide the respective service, and for which the previously mentioned principles of data processing apply.

(2) In some cases, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) Furthermore, we may share your personal data with third parties when participation in actions, contests, contracts, or similar services are offered by us together with partners. You will receive further information about this when providing your personal data or in the description of the offer below.

(4) If our service providers or partners are located in a country outside the European Economic Area (EEA), we will inform you about the consequences of this in the description of the offer.

Our offer is primarily aimed at adults. Persons under the age of 18 should not transmit personal data to us without the consent of their parents or legal guardians.

(1) Right to Withdraw Consent

If the processing of personal data is based on consent, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on consent before its withdrawal.

You can contact us at any time to exercise your right to withdraw consent.

(2) Right to Confirmation

You have the right to request confirmation from the controller as to whether or not personal data concerning you is being processed. You can request this confirmation at any time using the contact details provided above.

(3) Right to Access

If personal data is processed, you have the right to obtain access to that personal data and the following information:

1. the purposes of processing;
2. the categories of personal data being processed;
3. the recipients or categories of recipients to whom the personal data has been or will be disclosed, especially recipients in third countries or international organizations;
4. where possible, the intended period for which the personal data will be stored or, if not possible, the criteria used to determine that period;
5. the existence of the right to rectification or erasure of personal data or the right to restrict processing by the controller, or the right to object to such processing;
6. the existence of the right to lodge a complaint with a supervisory authority;
7. if the personal data has not been obtained from the data subject, all available information as to its source;
8. the existence of automated decision-making, including profiling, according to Article 22(1) and (4) GDPR, and, at least in those cases, meaningful information about the logic involved, as well as the significance and the consequences of such processing for the data subject.

If personal data is transferred to a third country or an international organization, you have the right to be informed about the appropriate safeguards in accordance with Article 46 GDPR in relation to the transfer. We will provide a copy of the personal data being processed. For any further copies requested by you, we may charge a reasonable fee based on the administrative costs. If you request the information electronically, it will be provided in a commonly used electronic format, unless you specify otherwise. The right to obtain a copy under paragraph 3 shall not affect the rights and freedoms of others.

(4) Right to Rectification

You have the right to request the rectification of inaccurate personal data concerning you without undue delay. In consideration of the purposes of the processing, you have the right to request the completion of incomplete personal data, including by means of a supplementary statement.

(5) Right to Erasure ("Right to be Forgotten")

You have the right to request the erasure of personal data concerning you without undue delay, and we are obliged to erase personal data without undue delay if one of the following grounds applies:

• The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
• The data subject withdraws their consent on which the processing is based according to Article 6(1)(a) or Article 9(2)(a) GDPR, and there is no other legal basis for the processing.
• The data subject objects to the processing according to Article 21(1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing according to Article 21(2) GDPR.
• The personal data has been unlawfully processed.
• The erasure of personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
• The personal data has been collected in relation to the offer of information society services according to Article 8(1) GDPR.

If the controller has made personal data public and is obliged to erase it according to paragraph 1, the controller shall take reasonable steps, including technical measures, to inform other controllers processing the personal data that the data subject has requested the erasure of all links to or copies of such personal data.

• The right to erasure ("right to be forgotten") does not apply if processing is necessary:
• for exercising the right of freedom of expression and information;
• for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
• for reasons of public interest in the area of public health according to Article 9(2)(h) and (i) as well as Article 9(3) GDPR;
• for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) GDPR, insofar as the right in paragraph 1 is likely to impair or seriously hinder the achievement of the objectives of that processing, or
• for the establishment, exercise, or defense of legal claims.

(6) Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data if one of the following conditions is met:

• The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
• The processing is unlawful and the data subject opposes the erasure of the personal data and requests the restriction of its use instead;
• The controller no longer needs the personal data for the purposes of processing, but the data subject requires it for the establishment, exercise, or defense of legal claims;
• The data subject has objected to processing pursuant to Article 21(1) GDPR, pending the verification of whether the legitimate grounds of the controller override those of the data subject.

If processing is restricted according to the above conditions, the personal data – apart from its storage – will only be processed with the consent of the data subject, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State.

To exercise the right to restriction of processing, the data subject can contact us at any time using the contact details provided above.

(7) Right to Data Portability

You have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit those data to another controller without hindrance from the controller to whom the personal data has been provided, where:

• The processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a), or on a contract pursuant to Article 6(1)(b) GDPR, and
• The processing is carried out by automated means.

In exercising the right to data portability under paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible. The exercise of the right to data portability shall not affect the right to erasure ("right to be forgotten"). This right shall not apply to processing that is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to Object

You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you, which is based on Article 6(1)(e) or (f) GDPR, including profiling based on these provisions. The controller shall no longer process the personal data unless they can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.

If personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing purposes, including profiling, to the extent that it is related to such direct marketing. If you object to the processing for direct marketing purposes, the personal data will no longer be processed for those purposes.

In the context of the use of information society services, you may exercise your right to object by automated means using technical specifications.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you for scientific or historical research purposes or statistical purposes under Article 89(1) GDPR, unless the processing is necessary for the performance of a task carried out in the public interest.

The right to object can be exercised at any time by contacting the relevant controller.

(9) Automated Decisions in Individual Cases, Including Profiling

You have the right not to be subject to a decision based solely on automated processing – including profiling – that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

• Is necessary for the conclusion or performance of a contract between the data subject and the controller;
• Is authorized by Union or Member State law to which the controller is subject, and that law provides suitable measures to safeguard the data subject's rights and freedoms and legitimate interests; or
• Is based on the explicit consent of the data subject.

The controller shall implement suitable measures to safeguard the data subject's rights, freedoms, and legitimate interests, including at least the right to obtain human intervention on the part of the controller, to express their point of view, and to contest the decision.

This right may be exercised by the data subject at any time by contacting the relevant controller.

(10) Right to Lodge a Complaint with a Supervisory Authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work, or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes this Regulation.

(11) Right to an Effective Judicial Remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority under Article 77 GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed due to non-compliance with this Regulation in relation to the processing of your personal data.

To perform statistical analysis on our website, we use the program AWstats. AWstats is a free web analytics software. It is used to analyze log files generated by web servers based on visitor requests. The program does not use cookies for analysis. The statistical analysis is conducted through log files, which also contain (anonymized) IP addresses. These data are generally not attributable to specific individuals. The data is not merged with other data sources and is deleted after statistical evaluation. Unlike other statistics programs, AWstats does not transmit data to an external server. The program is installed on our own hosting package. For example, data transfer abroad is avoided, as our server is located in Germany.

We currently use various links to different social media platforms, such as Facebook, Instagram, and Pinterest. These are not social media plugins, but merely links. If you click on one of the links, you will be directed to the respective provider's website, and your IP address will be transmitted. If you are logged in to the respective social media account at the same time, additional data may be collected by the respective provider.

This site uses web fonts provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google") to ensure consistent display of fonts. When you visit a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.

For this purpose, your browser must connect to Google's servers. This allows Google to learn that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of providing a uniform and visually appealing presentation of our online offerings. This represents a legitimate interest according to Article 6(1)(f) GDPR. If your browser does not support web fonts, a standard font from your computer will be used.

In cases where personal data is transferred to Google LLC in the USA, Google is certified under the US-EU Privacy Shield agreement, which ensures compliance with the data protection level applicable in the EU.

For more information about Google Web Fonts, please visit https://developers.google.com/fonts/faq and Google’s privacy policy: https://policies.google.com/privacy?hl=en

Opt-out: https://adssettings.google.com/authenticated

We do not use automated decision-making or profiling.

We use external service providers (processors) for tasks such as shipping goods, sending newsletters, or processing payments. A separate data processing agreement has been concluded with the service provider to ensure the protection of your personal data.

We work with the following service providers:

(List of all service providers)

To protect your transmitted data as best as possible, the website operators use SSL encryption. You can recognize encrypted connections by the prefix "https://" in the page link in the address bar of your browser. Unencrypted pages are marked with "http://".

All data that you transmit to this website – for example, during inquiries or logins – cannot be read by third parties thanks to SSL encryption.